TERMS & CONDITIONS OF USE

Last Updated on November 17th 

These are the official Terms and Conditions of Use for Pilates with Maja, owned and operated by Maja Ognjanovich in Ontario, Canada (the “Company,” “We,” “Our,” “Us”).

Our email is [email protected]

“You” and “Your” refers to any user, purchaser, or participant engaging with our website, classes, programs, membership, digital content, communications, and any related materials (“Offerings”).

IMPORTANT: These Terms are legally binding. By accessing or purchasing any Offering, you agree to all Terms listed below.

1. GENERAL PROVISIONS

This website and all Offerings are owned and operated by Pilates with Maja.
You must be at least 18 years of age to use or purchase any Offering.

We aim to maintain a safe, functional website; however, we make no guarantees regarding uptime, functionality, or individual user experience. These Terms may be updated at any time.

2. TERMS OF USE & PURCHASER AGREEMENT

By purchasing or accessing any Offering (including memberships, classes, videos, programs, downloads, and digital content), you agree to these Terms, whether or not you have read them.

If you do not agree with these Terms, please contact us and we will remove your access.

3. YOUR ACCESS & CONSENT

When you purchased or accessed an Offering, you were provided notice that Terms & Conditions apply. Continued use confirms your agreement.

You must be 18 or the legal age of majority in your region.
Access by a minor is strictly prohibited and may result in immediate termination without refund.

4. INTELLECTUAL PROPERTY

All content associated with Pilates with Maja—classes, videos, routines, images, branding, text, designs, guides, membership content, teaching cues, marketing assets, and all digital materials—is protected intellectual property.

You may NOT:

Share, copy, or distribute any class content, replays, programs, or materials

Upload or post our materials on any other platform

Teach, reproduce, or resell any Pilates with Maja content

Claim our intellectual property as your own

Share your login with others

You may:

View and use your purchased content for personal use only

Download resources for your personal wellness practice

Unauthorized use is considered infringement and may result in legal action.

5. YOUR SUBMISSIONS & PARTICIPATION

By participating in any of our platforms (including Zoom classes, membership portals, Facebook groups, or comments), or by submitting any photos, videos, testimonials, or materials, you grant the Company a non-revocable commercial license to use such materials unless you request otherwise in writing.

You acknowledge you do not have a right to privacy regarding materials voluntarily submitted.

6. REVIEWS

If you choose to leave a review or testimonial, you agree that:

Your statements are truthful and based on your own experience

You will not use discriminatory, hateful, or profane language

You are not a competitor or connected to one

You are not organizing review campaigns

We may accept or reject reviews at our discretion.

7. MODEL RELEASE

By joining classes or using platforms where your image may appear (e.g., Zoom), you grant permission for your likeness to be used for reasonable business purposes unless you notify us otherwise before participating.

8. LICENSE TO USE OFFERINGS

You receive a personal, non-transferable, non-exclusive, revocable license to access purchased materials.

You may NOT share access, duplicate materials, or repurpose content for teaching or commercial use.

Violation will result in termination and may result in legal or financial consequences.

9. SECURITY & ASSUMPTION OF RISK

You are responsible for safeguarding your login credentials. We do not store full credit card information; payments are processed by third parties such as Stripe or PayPal.

By participating, you assume all risk associated with physical movement, exercise, and use of educational content.

You agree to consult your healthcare provider before beginning any physical program.

10. COMMUNICATIONS

Emails, messages, and submissions you send to us are not confidential unless covered by a separate coaching agreement.

We may republish communications when relevant for business purposes, excluding sensitive or private information.

11. DISCLAIMERS

Our Offerings—movement classes, Pilates instruction, mobility sessions, wellness content, and educational materials—are not medical, legal, or financial advice.

You participate at your own risk.

We do not guarantee specific results, outcomes, or physical changes.
Individual progress varies widely.

We are not liable for injuries, delays, technology issues, or losses related to your use of our website or Offerings.

12. TECHNOLOGY DISCLAIMER

We strive to provide smooth access to classes and membership materials, but we cannot guarantee:

uninterrupted streaming

error-free performance

platform stability

compatibility with your device

We are not responsible for outages or third-party technical failures.

13. INDEMNIFICATION & LIMITATION OF LIABILITY

You agree to hold harmless Pilates with Maja, its owner, contractors, and affiliates against all claims arising from your participation or use of our Offerings.

We are not liable for:

injuries

accidents

data loss

technology failures

dissatisfaction with results

third-party actions

cancelled or rescheduled classes

14. TERMINATION OF ACCESS

We may revoke access at any time if these Terms are violated.
We may block your IP or remove your account with no refund if misuse occurs.

You may cancel access to recurring Offerings at any time, but cancellation does not release you from outstanding payments.

15. PAYMENTS, BILLING & RENEWALS

By purchasing any Offering, you authorize us to charge your selected payment method.

We reserve the right to adjust prices for new purchases at any time.

Automatic Renewals

If you purchase a recurring Offering, such as:

Pilates with Maja Membership

Monthly or annual subscriptions

Programs with payment plans

Your card will be automatically charged for renewals unless you cancel in advance.

Discounts You Have Locked In

If you joined Pilates with Maja during a promotional period or at a discounted rate, the price you locked in will remain active for the full length of the billing cycle you chose at the time of purchase.

If you joined on a monthly plan:
Your promotional monthly rate remains in effect month-to-month, as long as you maintain an active subscription without interruption.

If you joined on an annual plan:
Your promotional annual rate remains in effect for the entire 12-month term that you paid for.

When your billing cycle renews (monthly or yearly), your rate may adjust to the current pricing at that time unless another promotional renewal rate is offered.
Price changes will only apply after your locked-in term ends or if you cancel and rejoin later.

Refunds

Due to the nature of digital access, live classes, and wellness services, all sales are final unless otherwise stated in writing.

16. CHARGEBACKS

You agree to request support before filing a chargeback.
If a chargeback is initiated, you forfeit all bonuses, materials, and access.

We reserve the right to provide proof of access and these Terms to your financial institution.

17. NO RESALE OR UNAUTHORIZED DISTRIBUTION

Purchases are for personal use only.
Resale, redistribution, teaching from, or sharing our materials is strictly prohibited.

18. DISPUTE RESOLUTION

If a disagreement arises, both parties agree to attempt resolution through email and/or mediation before initiating legal action.

19. NON-DISPARAGEMENT

You agree not to publicly criticize, defame, or harm the reputation of Pilates with Maja.
We reserve the right to revoke access and pursue legal remedies for violations.

20. GOVERNING LAW

These Terms are governed by the laws of Ontario, Canada. Any disputes shall be handled in our local jurisdiction.

21. CONSENT

By using our website or participating in any Offering, you consent to these Terms & Conditions and our Privacy Policy.

For questions, please contact:
[email protected]

22. ALL RIGHTS RESERVED

All rights not expressly granted in these Terms are reserved by Pilates with Maja.

23. SEVERABILITY

If any part of these Terms is deemed unlawful, the remaining sections remain in full force.